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- Emtional Intelligence, Daniel Goleman, 1995
- Working with Emotional Intelligence, Daniel Goleman, 1998
- A PHENOMENOLOGICAL DISCUSSION OF ANTONIO DAMASIO’S THEORY OF EMOTIONS ANNA BORTOLAN Durham University Anna.Bortolan@durham.ac.uk http://eprints.bice.rm.cnr.it/4645/1/bortolan.pdf
- The Science Of Emotion: Exploring The Basics Of Emotional Psychology Posted June 27, 2019 by UWA | Psychology and Counseling News https://online.uwa.edu/news/emotional-psychology/
- Mayer, J. D., Salovey, P., & Caruso, D. (2000). Models of emotional intelligence. In R. J. Sternberg (Ed.), Handbook of intelligence (pp. 396–420). Cambridge University Press. https://doi.org/10.1017/CBO9780511807947.019
- “European strategy on disabilities 2010-2020: a renewed effort for a Europe without barriers” COM [2010] 636 http://invllp.eu/inv/sites/default/files/handbook%20sul%20sito.pdf
- For Person First Language:
https://www.sunrisemedical.it/blog/linguaggio-da-usare-quando-si-parla-di-disabilita
https://adata.org/factsheet/ADANN-writing - Vittorino Andreoli, Il corpo segreto, BUR, 2015
- P. Watzlawick, J.H. Beavin, D.D. Jackson, Pragmatica della comunicazione umana, Studio dei modelli interattivi delle patologie e dei paradossi, Roma, Astrolabio, 1971
- P. Watzlawick, Pragmatics of Human Communication (with Beavin and Jackson), 1967, OCLC 168614
- https://skillsology.com/wc/top-10-essential-skills-for-effective-communication/
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